Faq from our OEM factory is built for wholesale buyers and brand owners who need reliable, scalable apparel production at competitive factory-direct pricing. We provide FAQ custom apparel with low MOQ accepted, custom logo support and a dedicated account manager for every order. Our OEM team works with every FAQ custom apparel client from sampling to bulk production with strict quality control across all wholesale runs.
Faq — Wholesale Factory Direct
Help Center · Answered in 24 Hours
Frequently Asked Questions About Ordering Custom Apparel
Everything you need to know about ordering from our factory — MOQ, sampling, decoration methods, production, quality control, shipping, and payment. Can’t find your answer? Contact us and we’ll respond within 24 hours.
Category 01
Ordering & MOQ
Getting started — minimums, samples, and how to send us your designs.
What is the minimum order quantity (MOQ)?
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Our standard MOQ is 25 pieces per style. We support mixed colors and sizes within the same order to give you maximum flexibility. For first-time customers, we can accommodate smaller trial orders to help you test the market.
Can I order samples before placing a bulk order?
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Yes. We provide pre-production samples within 5-7 business days. Sample costs are refundable against bulk orders. We also offer counter-samples to match your reference quality and specifications.
Can you produce custom designs from my artwork?
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Absolutely. Send us your tech pack, design file (AI/PSD/PNG), or even a reference photo. Our team will advise on the best fabric, printing technique, and construction method. We accept PDF, AI, PSD, PNG, and JPG files.
Category 02
Customization & Printing
Decoration methods, labels, and packaging options for your brand.
What decoration techniques do you offer?
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We offer a full range of decoration methods: screen printing (up to 12 colors), DTG printing, DTF transfer, sublimation, embroidery (including 3D puff), rhinestone, laser etching, and more. Each technique page details the process, best applications, and pricing guidance.
Can you do custom labels, tags, and packaging?
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Yes. We offer custom woven labels, printed tags, hang tags, poly bags, and branded packaging. This is included in our OEM service at no extra design cost.
Category 03
Production & Quality
Timelines and the quality control behind every order.
How long does production take?
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Bulk production typically takes 15-20 working days after sample approval. Rush orders are available for an additional fee. Sampling takes 5-7 business days.
How do you ensure quality?
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Every order passes through our 3-stage QC protocol: incoming fabric inspection (GSM, shrinkage, color fastness), in-line production checks (±1cm tolerance per spec), and final AQL 2.5 audit before shipping. We also conduct 50+ wash cycle durability testing on printed garments. See our full quality control checklist.
Category 04
Shipping & Delivery
DDP options, transit times, and our US warehouse.
Do you offer DDP shipping?
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Yes. We offer DDP (Delivered Duty Paid) shipping to the US, EU, UK, Canada, and Australia. All customs, duties, and taxes are handled by us. You receive goods at your door with no surprise fees.
How long does shipping take?
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DDP shipping times: US — 18-25 days by sea, 5-7 days by air. Europe — 15-18 days by rail, 5-7 days by air. Australia — 20-25 days by sea. We also offer FOB Ningbo for customers who prefer to arrange their own freight.
Do you have a US warehouse?
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Yes. Our US warehouse is located at 13052 Jurupa Ave, Fontana, CA 92335. It enables faster domestic fulfillment for US-based customers.
Category 05
Pricing & Payment
How quotes are calculated and how to pay.
How is pricing determined?
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Price depends on fabric type, GSM weight, order quantity, decoration technique, and complexity. We provide detailed quotes within 24 hours. Volume discounts apply for orders over 500 pieces.
What payment methods do you accept?
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We accept T/T (bank transfer), PayPal, Western Union, and Alibaba Trade Assurance. Standard terms are 30% deposit, 70% balance before shipping.
Still Have Questions?
Our merchandising team replies within 24 hours — with itemized pricing, lead times, and sample options for your project.
For industry standards and additional reference information, see FTC Consumer Information.
Frequently Asked Questions About Custom Apparel Manufacturing
Frequently asked questions about custom apparel manufacturing cover MOQ, pricing, lead time, decoration methods, and shipping. Our factory accepts orders starting at 25 pieces per design with custom colors available above 100 pieces. Unit pricing depends on fabric choice, decoration method, and order quantity, with volume discounts applied at 100, 500, and 1000+ piece tiers.
For wholesale buyers evaluating custom apparel manufacturing, common FAQ topics include fabric sourcing, sample development, quality control, payment terms, and shipping logistics. We provide detailed answers to these questions below, with links to relevant pages on our site for deeper information. Our sales team is also available to answer specific questions about your apparel project.
Our custom apparel manufacturing FAQ covers t-shirts, hoodies, polos, joggers, shorts, and workwear with cotton, polyester, tri-blend, and recycled fabric options. Each FAQ entry includes typical lead times, minimum order quantities, and recommended decoration methods. Contact our team if you have additional questions not covered in our FAQ section.
Our faq custom apparel section addresses the most common questions from brand owners, importers, and corporate uniform buyers about ordering, production, decoration, and shipping. Browse our faq custom apparel answers to learn about minimum order quantities, fabric options, decoration methods, lead times, and payment terms.
If you cannot find answers to your specific questions in our faq custom apparel database, our sales team is available for personalized consultation via email, WhatsApp, or video conferencing. We continuously update our faq custom apparel section based on customer feedback to ensure relevant, accurate, and timely information for wholesale apparel buyers worldwide.
